Refund policy
Simply Blume Return & Refund Policy
At Simply Blume, we want you to love your purchase! If something isn’t quite right, please review our return policy below.
Returns
We accept eligible returns requested within 14 days of delivery.
To be eligible for a return, items must be:
- Unworn, unused, and unwashed.
- In their original condition with all original tags attached.
- Free of stains, odors, makeup, deodorant marks, or other signs of wear.
- Returned with the original packaging, when applicable.
Proof of purchase is required. Please contact us before sending any items back. Unauthorized returns may not be accepted.
How to Start a Return
To request a return, email shop.simplyblume@gmail.com within 14 days of receiving your order. Please include your order number and the item(s) you would like to return.
We will review your request and, if approved, provide instructions for returning your item(s). Please do not mail returns before receiving approval and return instructions.
Refunds
Once your return is received and inspected, we will notify you whether your refund has been approved.
Approved refunds will be issued to your original payment method. Please allow additional time for your bank or payment provider to process the refund.
Original shipping charges are nonrefundable unless otherwise required by law or the return is due to an error on our part.
Return Shipping
Customers are responsible for return shipping costs. We recommend using a trackable shipping service, as Simply Blume cannot guarantee receipt of items shipped back without tracking.
If an item arrives damaged, defective, or incorrect, please contact us promptly so we can review the issue and determine an appropriate resolution.
Final Sale Items
Sale items are final sale and are not eligible for return or refund, except where required by applicable law. Any items specifically marked final sale are also nonreturnable, subject to applicable legal requirements.
Damaged, Defective, or Incorrect Items
Please inspect your order when it arrives. If you receive a damaged, defective, or incorrect item, email shop.simplyblume@gmail.com as soon as possible with your order number, a description of the issue, and photos when available. We will review the issue and work with you on an appropriate resolution.
Questions?
If you have questions about returns or refunds, please contact us at:
Simply Blume
shop.simplyblume@gmail.com